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GuitarHero.com

Global Franchise Portal + Community

  • 300% increase in online sales
  • 500% increase in video engagement
  • 1,000,000+ Facebook fans

Challenge

Every minute, 100,000 Guitar Hero songs are played in the 16 million instrument-game playing households. Since its launch in 2005, the Guitar Hero fan base has grown from Rockstar groupies to pop-loving tweens, tech-newbie “Wii moms,” country folk and every music lover in between.

With the release of Guitar Hero 5, Activision wanted an online destination that would appeal to all its divas, while facilitating digital interaction, global community integration, user personalization and product sales. This new, worldwide social hub would also double as a 24/7 one-stop shop for everything Guitar Hero. So, we rolled up our sleeves and dove right in like Jim Morrison at a Doors concert.

Solution

Because 90 percent of gaming conversations happen outside of a franchise’s portal, we integrated popular social networks such as Facebook, Twitter, Digg and YouTube as a way to distribute news, updates, video, user comments and worldwide community chatter. This helps keep the conversation within the confines of the hub without alienating the already-popular forums. We also adopted a new rating system for songs, games and instruments that allowed users to mark their musical preferences with a rockin’ “iLike button,” which encourages simple participation, drives conversation and increases camaraderie.

In order to further user creativity, we built the “My Guitar Hero Experience,” which allows users to design a personal dashboard that displays performance stats, tournaments, friends, groupies and other profile information. We then went a step further with our state-of-the-art Streamlined Console Linking Process to facilitate user communication and the purchasing of songs and GH products.

The “What’s New” section highlights the awesome music selection with user favorites, a detailed Guitar Hero music catalog and downloadable music charts.

Results

The launch of Guitar Hero’s new global franchise hub brought an instant      50 percent increase in site registration and a 200 percent increase in site traffic. Adoption of the “iLike button” definitely drove interest among fans,  as they played over 20 million songs within the first two weeks of the site’s launch and increased their video engagement by 500 percent. By combining the “iLike” system with the two-click purchasing process, we saw a 300 percent rise in sales of Guitar Hero products through online retail merchants. And with over 1 million GH Facebook fans from around the world, devotees can continue to build relationships and talk rock all day, every day.

All this in just six weeks!

“Their vision and creative leadership has helped our games launch with ease and excitement. ”

Carlson ChoiDirector of Interactive Marketing
Activision

Awards


  • OMMA Awards

    Winner

    Entretenimiento: Juegos/Juegos

  • Web Awards

    Winner

    Game Site Standard of Excellence

  • The Addy Awards

    Silver Winner

    Website, Consumer HTML for a Product

  • The Addy Awards

    Silver Winner – District

    Website, HTML for Consumer Product

  • The Webby Awards

    Finalist

    Juegos Related

  • The Webby Awards

    Finalist

    People's Voice

  • Interactive Media

    Best in Class

    Game Industry

  • Communicator Awards

    Award of Distinction

    International Advertising, Recreational

  • Omni Awards

    Bronze

    Product

  • W3 Awards

    Silver Winner

    Juegos and Juegos Related